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Customer Service
Our Guarantee
If you are not happy with any of our materials, simply return them in resalable condition within 30 days of purchase for a refund or credit.
- How to Order
- Online
Ordering online is easy. You can browse by category or search for specific topics or titles. When you want to make a purchase, enter the quantity and click on the Add to Cart button for each title you select. When your shopping is complete, click on the Proceed to checkout button and follow the checkout instructions
All of the personal information you enter, including name, address, and credit card number, is encrypted with SSL (Secure Sockets Layers), which means you can safely order online at any time.
If you are experiencing difficulty with our online ordering system, we sincerely apologize. We recommend you use any of these other tried and true ordering methods instead.
Telephone
Phone 402.498.1320 or call toll-free 1.800.282.6657 Monday – Friday, from 8:00 a.m. to 5 p.m., Central Time. Our customer service reps are happy to assist with product selection, quote quantity pricing, or inform you of monthly specials.
Fax
Download the print order form, fill it out, and fax it at any time to 1.402.498.1310. Your company purchase order or credit card number must accompany the order form.
Mail
Orders paid for by check, money order, company purchase order, or credit card may be sent by mail. Download the print order form, fill it out, and send with your payment to:
Boys Town Press
14100 Crawford St
Boys Town NE 68010 - Purchase Orders
If you need to use your agency or school's Purchase Order click on the link below to download an order form to submit to you accounting office. Return the order form via mail or fax along with your agency or school's Purchase Order.
Download the print order form- Questions
- If you have questions about your order or about any of our products, call the Boys Town Press at 1.800.282.6657, Monday - Friday, from 8:00 a.m. to 5 p.m., Central Time. At other times, leave a message and we will return your call as soon as possible. You may also e-mail us at btpress@boystown.org.
- Shipping
Listed below are shipping charges that will be added to your order for delivery within the continental United States. (When you order online, these charges will be added automatically and will depend on which type of delivery you select.)
Most regular shipments arrive in three to seven business days. RUSH orders will be shipped the same day if they are received by 12:00 noon Central Time, Monday - Friday.
Total is: Regular Delivery UPS 2 Day Air UPS 1 Day Air Up to $24.99 $5.00 $17.00 $35.00 $25.00 to $49.99 $6.50 $21.00 $40.00 $50.00 to $99.99 $8.50 $26.00 $44.00 $100.00 to $149.99 $10.50 $31.00 $48.00 $150.00 to $199.99 8% 20% 32% $200.00 to $499.99 7% 19% 30% $500.00 and up 6% 18% 28% - International Orders
We are happy to process international orders; however, online ordering is not available outside of the United States. Please email your order to btpress@boystown.org and we will be contact you with a quote that includes shipping costs. All international orders must be prepaid in U.S. funds or by credit card. Custom fees and taxes may apply, and are the responsibility of the buyer.
Most Boys Town Press products can be purchased in a number of countries from other distributors. To avoid costly custom and shipping charges, please first check with the following distributors for availability and pricing of Boys Town Press titles. For your convenience, we encourage you to order from these companies. Special offers from our website are not available through distributors, nor are products with item numbers that begin with the prefixes 84, 85, 86, 87, and 88.
In Canada:
5000 Dufferin St.
Tornoto, Ontario M3H 5T5
Tel: 800-404-7404
monarch@monarchbooks.caIn the United Kingdom and Europe:Deep Books LTD
Unit 3 Goose Green Trading Estate
47 East Dulwich Road
London, SE22 9BN
UK
Tel: +44 020-8693-0234
sales@deepbooks.co.ukIn Australia and New Zealand:Footprint Books
Unit 4/ 92 Mona Vale Road
Mona Vale, NSW 2103
Australia
Tel: +61 02-9997-3973
info@footprint.com.auIn South Africa:Titles
PO Box 41196
Craighall 2024
Johannesburg, South Africa
Tel: 27 11-880-9634
prenew@iafrica.com
14100 Crawford Street
Boys Town, NE 68010
(P) 402.498.1320
(Toll-Free)800.282.6657
(F) 402.498.1310
btpress@boystown.org
