Frequently Asked Questions

Contact Information | Shipping Information | Payment Information | International Orders | Common Questions

 

Contact Information 

Email, Phone, Fax, US Mail

If you prefer to order by Email, Fax, or Mail, please use our Downloadable Order Form. Once you’ve filled out the form, you can send it with your payment information to Boys Town Press (please do not email credit card information).

Email:                     

btpress@boystown.org 

Toll Free Phone:                  

1-800-282-6657

Local Phone:    

531-355-1320

Fax:    

531-355-1310 

Mailing Address:   

Boys Town Press
13603 Flanagan Blvd.
Boys Town, NE 68010

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Customer Service

Our friendly, knowledgeable customer service staff are here from 8 a.m. to 5 p.m. Central Time. Call with questions about your order, our authors, or our books. We’re here to help!

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Shipping Information 

Please allow 1-2 business days to process your order. Most shipments to the continental United States arrive in 3-6 business days.

Shipping Charges are based on your order total.

btpressshippingrates.jpg 

Overnight Delivery is available, Call 1-800-282-6657 for information.

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Payment Information 

All orders must include the payment information. We accept MasterCard, Visa, Discover, American Express, check, or money order. We also accept school or organizational purchase orders (terms are Net 30 days).

Please email, fax, or mail your official signed, numbered, and dated purchase order along with your completed order form. If you need it, please download our W-9 form. To avoid duplicate orders, please choose only one option for sending your order to us (please do not fax and mail, for instance).

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International Orders 

Our website is not programmed to accept orders from outside the United States. Please see our list of international distributorsPlease order Boys Town Press products directly from our distributors, or if there is not a distributor in your location, please contact us via email and ask for a quote.

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Common Questions

How do I place an order?  Information for ordering may be found here.

What is the Federal ID Number for Boys Town Press?

Boys Town Press’s Federal ID Number is 47-0376606.

How can I get a copy of a W-9 Form from Boys Town Press?

You may download a copy here.

Will I be charged tax on my order? 

All orders shipped to Nebraska, South Dakota, and Iowa are charged applicable taxes. Tax exempt customers must place their orders by phone, mail, or fax and have a tax exempt form on file with Boys Town Press.

How much will I be charged for shipping? 

Shipping charges are based on your order total. Please see our Shipping Chart for information. 

When will I receive my order?

Please allow 1-2 business days to process your order. Most shipments to the continental United States arrive in 3-6 business days.
Does Boys Town Press offer quantity discounts? Yes, we do consider discounts on large orders. Please contact us at btpress@boystown.org with the details and we’ll send you a quote.

 

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